menu bar

Workshops

  • MEMBER EDUCATION FORUM
  • CO-OPERATIVE MANAGEMENT CONFERENCE
Or
Or
 
Thursday, June 7 - 9:00 am - 12:00 pm
CodeNameStream

A1Good member serviceGood governance

Co-ops of every kind are organized to provide services to their members. In our case, the service is housing, which can make a huge difference in the quality of life of our members. So how do we know if we’re serving our members? And how can we involve our members in a discussion about what we can do better? Join us for an engaging discussion on how your co-op can:

  • best meet the service needs of your members
  • communicate in a clear and timely manner
  • adopt the new Good Member Service Charter.

Note: This is a joint workshop open to both members and managers of co-ops.

Workshop Leader:
Denise McGahan is Program Manager, Member Services at CHF Canada (Southwestern Ontario).

A2Minding your own board businessGood governance

The business of the board is important work. We’ll review the job of the board and practise building the ideal agenda. We’ll have some fun figuring out what meets the governance test and makes the agenda. We’ll also identify business items that somebody other than the board should handle. And we’ll challenge the way we’ve done business in the past with a discussion about those items that, frankly, nobody should handle.

Workshop Leader:
Kerry Panter is Member Services Director at the Co-operative Housing Federation of British Columbia.

A3Ten things to look at in your co-op’s financial statementsFinancial

Have you ever looked at your financial statements and wondered what it all means? It can be difficult for co-op board members to understand much of the co-op’s financial statements. Most directors don’t have training in finance or accounting. And yet these statements are the most important indicators of your co-op’s financial health. We’ll help the non-expert co-op director get more from the financial statements without going back to school. We’ll learn about 10 key things to watch for when reviewing your co-op’s finances.

Workshop Leader:
Andrew Sitko is Senior Accounting Co-ordinator at COHO Management Services Society.

A4End of mortgage: Information for HSA co-opsPlanning

Is your co-op legislated under the Housing Services Act and funded through your local municipality?

Do you wonder what will happen at your co-op when the mortgage is paid off? We will discuss the things that will change and the things that will stay the same at the end of mortgage. We will review the current funding model and the effects when the mortgage is paid off.

Note: This workshop is for co-ops under the Housing Services Act (HSA) in Ontario.

Workshop Leader:
Dawn Richardson is Program Manager, Co-operative Services at CHF Canada (Ontario Region).

A5Planning for success post operating agreementPlanning

As operating agreements come to an end, housing co-ops have to juggle aging buildings, new-build projects and limited funds. Now more than ever, co-op staff play a critical role in sustaining our aging co-op housing stock. We’ve developed tools and expertise to help you work with your co-op’s members to address these needs. This workshop will provide you with an in-depth look into our planning and refinancing tools to help you ensure the long-term success and viability of our co-ops.

Workshop Leaders:
David Howard is Program Manager, Refinancing at CHF Canada.

David Spackman is Program Manager, Co-operative and Asset Management Services at CHF Canada.

A6Smoking and cannabis in co-opsHealthy communities

The new federal legislation on growing and using cannabis is just around the corner, and it will have implications for housing co-ops. You may be wondering what will this mean for your co-op?  Join our legal experts Celia Chandler LLP and Grant Haddock LLP as they tackle smoking and cannabis questions such as:

  • Will the new cannabis legislation allow members to grow plants in their units?
  • How do co-ops address the issue of second-hand smoke?
  • How can co-ops balance the rights of all its members?
  • What kinds of policies related to smoking are helpful and effective?

Note: This is a joint workshop open to both members and managers of co-ops.

Moderator:
Peter Gesiarz
is Program Manager, Co-operative Services at CHF Canada (Ontario Region).

Presenters:
Celia Chandler
is a lawyer at Iler Campbell LLP in Toronto, and specializes in issues primarily geared to housing providers.

Grant Haddock is Founder of Haddock & Company Lawyers in Vancouver, and specializes in a client base of housing co-operatives, strata corporations and contractors.

A7Building relationships with Indigenous communitiesHealthy communities

Reconciliation between non-Indigenous and Indigenous peoples is a process that involves education, active learning and authentic relationship-building. Join us for an interactive session that will explore what we can do as a movement to respond in a positive way to Canada’s Truth and Reconciliation Commission’s report. We’ll touch on the impacts of colonialism and how the history of residential schools has influenced housing options for Indigenous people in Canada. We’ll also work together to identify concrete actions co-op communities can take to support respectful and healthy relationships between non-Indigenous and Indigenous peoples.

Moderator:
Blair Hamilton
is Program Manager, Manitoba at CHF Canada.

Presenters:
Charla Huber is the Indigenous Protocol Liaison at M’akola Development Services.

Kendra Gage is Executive Director of Hulitan Family and Community Services

A8Mental health and your co-op communityHealthy communities

Dealing with a co-op member living with a mental-health problem or experiencing a mental-health crisis can be challenging. Knowing the signs and symptoms and where to find the right resources is key. Join us as we learn how to plan, network and engage appropriate community and mental-health support services. We’ll discuss ways to best balance the needs of the housing co-op with the needs of a co-op member.

Workshop Leader:
Chris Whyte is a Social Worker and Workshop Leader with the Co-operative Housing Federation of British Columbia.

A9Learning all about co-op developmentGrowth and development

Growth and development are the buzzwords for housing co-ops these days. The housing co-op movement is focusing on how to grow our sector to have more co-op housing for future generations. We are adopting resolutions in order to invest resources in identifying creative and innovative ways to mobilize locally and nationally. Come join us in this introductory session to learn more about why growth is important, the different pathways to development and your co-op’s role in this exciting journey.

 

Workshop Leader:
Darren Kitchen is Government Relations Director at the Co-operative Housing Federation of BC.

A10Community land trust model: celebrating successGrowth and development

The Co-operative Housing Federation of British Columbia has created land trusts over the past three decades. These organizations share a common mission: to support co-operative and non-profit housing and those low- and moderate-income households that rely on them now, and those that may look forward to them in the future. Join us to hear how the land trust model has led the charge on development and redevelopment in British Columbia, and learn more about how its success is just the beginning of great things to come.

Workshop Leader:
Tiffany Duzita is Director of Development at The Community Land Trust Foundation of BC.

A11Ready for action: growing the sector (part 1)Growth and development

Is your co-op ready to take part in growing the co-op housing sector? Do you have some specific project ideas about how your co-op can get involved and lead change? Are you passionate about this issue and want to learn and network with other co-op members? This full-day session is for you! As a small group we will learn about the critical path to development, your role in the process, how to identify specific opportunities and challenges, and how to engage your co-op members in the process and work with local stakeholders.

Note: This is a full-day session open to both members and managers of co-ops.

Workshop Leaders:
Jada Basi is Manager of Housing and Community Planning at CitySpaces Consulting.

Karen Brodeur is Program Manager, Co-operative Services (Atlantic) at CHF Canada.

Thursday, June 7 - 1:30 pm - 4:30 pm
CodeNameStream
Thursday, June 7 - 2:00 pm - 4:30 pm
CodeNameStream

B1Dealing effectively with difficult conversationsGood governance

Knowing how to handle difficult conversations, such as when providing bad news or negative feedback, is critical in maintaining and strengthening relationships with members and board members. Join us to learn more about what you need, as board members, to handle those challenging conversations and interactions.

Workshop Leader:
Jennifer Threndyle is the AODA Specialist at Workplace Safety and Prevention Services.

B2Human rights and your co-opSupporting governance

Is your co-op aware of its human rights obligations? What steps can your co-op take to be proactive about potential human rights violations and prevent complaints? Join us to hear from co-op legal expert Celia Chandler, a partner at Iler Campbell LLP, and explore practical suggestions about how co-op boards can meet their duty to accommodate co-op members.

Note: This is a joint workshop for both members and managers of co-ops.

Workshop Leader:
Celia Chandler is a lawyer at Iler Campbell LLP in Toronto, and specializes in issues primarily geared to housing providers.

B3Budgeting for beginnersFinancial

Members care how the co-op’s money is spent, and the operating budget is your annual financial plan. You can’t operate without one. If it’s done properly, getting members to approve the budget can be a positive experience that unifies the co-op and lays a solid foundation for the next year. You’ll learn:

  • about your co-op’s operating budget
  • how the budgeting process works
  • ideas for successfully getting the budget approved by your members.

Workshop Leader:
Judy Shaw is a co-op consultant and a CHF Canada workshop leader.

B4Social housing modernization and the National Housing StrategyPlanning

The Ontario Ministry of Housing will be holding a consultation on social housing modernization that could change the relationship between HSA co-ops, services managers and potentially even our members. By June, the Ontario and federal governments will likely have signed an agreement on the National Housing Strategy. Hear from the experts about what’s being considered for social housing modernization and what all the new funding means for co-ops in Ontario.

Note: This is a joint workshop for both members and managers of co-ops in Ontario.

Workshop Leader:
Simone Swail is Manager, Government Relations at CHF Canada (Ontario Region).

B5Greener co-ops showcasePlanning

Housing co-ops care about the environment and climate change and are undertaking some pretty interesting projects that are not only helping their co-op and the wider community, but that are also in line with the United Nations 2030 Agenda for Sustainable Development. Join us as we hear from a number of co-ops that have made significant efforts to reduce their environmental impact through projects funded by CHF Canada’s Greener Co-ops Microgrants program. We’ll also look at co-ops that have undertaken significant building or renovation projects that have decreased their environmental impact. Come away inspired and with plenty of ideas for your own co‑op!

Moderator:
Diana Devlin is Program Manager, Special Projects at CHF Canada.

B6Risk management: best practicesPlanning

Risk management is becoming even more important for co-ops to reduce their future insurance premiums. Many insurance claims can be prevented, which is why it’s important to follow good loss prevention practices in your co-op! We’ll show you practical steps you can take to keep your co-op safe and helpful tips that could save money in the future.

Workshop Leader:
Ward Henderson is National Loss Control Manager at The Co-operators Insurance Group Ltd.

B7Creating an age-friendly co-opHealthy communities

We know that co-op members are increasingly choosing to age in place in our co-op communities. Is your co-op ready? Join us as we cover issues related to the diverse and aging membership within the co‑op sector. We’ll discuss:

  • current trends in aging
  • how to communicate effectively with an aging membership
  • health issues related to aging and their impact on the co-op.

Workshop Leader:
Angie Armstrong is a Certified Professional Consultant on Aging and workshop leader with the Golden Horseshoe Co-operative Housing Federation in Ontario.

B8Healthy co-op communities and the seven co-op principlesHealthy communities

We’ve been talking a lot about the benefits of a healthy business and a healthy community, and the importance of both in the success of co-ops. But what exactly do we mean by a healthy co-op community? Join us as we revisit the foundational principles of our movement and how they can help co-ops foster and sustain a healthy co-op community.

Workshop Leader:
Janine McDonald is a co-op manager and CHF Canada workshop leader.

B9The amazing story of co-op housingHealthy communities

Co-ops have a rich and inspirational history – from the founding pioneers to your own co-op community. Our members are living that story but often have difficulty explaining what a housing co-op is to others. In CHF Canada’s 50th anniversary year, we’ll look at stories – big and small – from across Canada and learn how to share key points with our members so they too can take pride in their own role in the co‑op story. Leave this session inspired and ready to share YOUR co-op housing story!

Workshop Leader:
Moira Dunphy is Program Manager, Communications at CHF Canada (Ontario Region).

B10Working with local governmentGrowth and development

Development is not a one-size-fits-all process! Different parts of the country have different approaches, opportunities and challenges. There are different regulations, restrictions and even potential partnerships. That’s why it’s important to engage all the stakeholders involved, including local and municipal government. Join us to learn more about how to effectively navigate relationships within your community when considering development projects.

Moderator:
Blair Hamilton is Program Manager, Manitoba at CHF Canada.

B11Ready for action: growing the sector (part 2)Growth and development

Is your co-op ready to take part in growing the co-op housing sector? Do you have some specific project ideas about how your co-op can get involved and lead change? Are you passionate about this issue and want to learn and network with other co-op members? This full-day session is for you! As a small group we will learn about the critical path to development, your role in the process, how to identify specific opportunities and challenges, and how to engage your co-op members in the process and work with local stakeholders.

Note: This is a full-day session open to both members and managers of co-ops.

Workshop Leaders:
Jada Basi is Manager of Housing and Community Planning at CitySpaces Consulting.

Karen Brodeur is Program Manager, Co-operative Services (Atlantic) at CHF Canada.

Or
Or
 
Monday, June 4 - 9:00 am - 12:00 pm
CodeNameStream

P1Building maintenance for property managersIHM courses

This course is designed to give the managers involved in the field of property management a general understanding of the principles of multi-unit residential building construction and the various systems within buildings, such as the plumbing, electrical, HVAC, building envelope and fire-safety systems. Emphasis is placed on preventive maintenance, repair/replacement of various building components, inspections, safety, compliance with regulatory requirements and contract administration.

This course begins on Monday morning and ends on Friday morning. When you register for this course, you will be registered for the entire session.

Course Leader:
James R. Mellor is Director of Operations for Precision Property Management and Vice President of IHM. He also serves on IHM’s Board of Directors and Education Committee and is a Distant Learning and Humber College Instructor.

For additional information about fees, deadlines and more, visit the Building maintenance for property managers page.

P2Making your dollars go the distanceIHM courses

As property managers, we are expected to be jacks of all trades who can somehow make the funding available to us deliver the best outcome for our housing communities. Finding the right balance between needs and wants, and ensuring that operational demands are met and that residents are satisfied is a talent and skill that property managers, particularly in the non-profit housing sector, must develop.

During this course, we will explore effective methods and simplified systems to make our housing dollars go further. We will review the concept of budgeting, what is really important in the financial statements and how we can keep track to ensure we don’t lose track. Participants will:

  • review the basics of budgeting — what’s really important in the financial statements
  • learn how to monitor and keep spending on track with the budget
  • better understand financial information through a simplified process to help property managers remain focused
  • use financial data to effectively say no and prioritize spending needs versus wants.

This course begins on Monday morning, continues Tuesday and wraps up Wednesday morning. When you register for this course you will be registered for the entire session.

Course Leader:
Philip A. Eram is an accredited property manager with the Institute of Housing Management (IHM) and President of Precision Property Management Inc. As a volunteer, Phil sits on the Board of Directors and serves as the Chair of the Education Committee with IHM.

For additional information about fees, deadlines and more, visit the Making your dollars go the distance page.

Monday, June 4 - 1:30 pm - 4:30 pm
CodeNameStream

P1Building maintenance for property managersIHM courses

This course is designed to give the managers involved in the field of property management a general understanding of the principles of multi-unit residential building construction and the various systems within buildings, such as the plumbing, electrical, HVAC, building envelope and fire-safety systems. Emphasis is placed on preventive maintenance, repair/replacement of various building components, inspections, safety, compliance with regulatory requirements and contract administration.

This course begins on Monday morning and ends on Friday morning. When you register for this course, you will be registered for the entire session.

Course Leader:
James R. Mellor is Director of Operations for Precision Property Management and Vice President of IHM. He also serves on IHM’s Board of Directors and Education Committee and is a Distant Learning and Humber College Instructor.

For additional information about fees, deadlines and more, visit the Building maintenance for property managers page.

P2Making your dollars go the distanceIHM courses

As property managers, we are expected to be jacks of all trades who can somehow make the funding available to us deliver the best outcome for our housing communities. Finding the right balance between needs and wants, and ensuring that operational demands are met and that residents are satisfied is a talent and skill that property managers, particularly in the non-profit housing sector, must develop.

During this course, we will explore effective methods and simplified systems to make our housing dollars go further. We will review the concept of budgeting, what is really important in the financial statements and how we can keep track to ensure we don’t lose track. Participants will:

  • review the basics of budgeting — what’s really important in the financial statements
  • learn how to monitor and keep spending on track with the budget
  • better understand financial information through a simplified process to help property managers remain focused
  • use financial data to effectively say no and prioritize spending needs versus wants.

This course begins on Monday morning, continues Tuesday and wraps up Wednesday morning. When you register for this course you will be registered for the entire session.

Course Leader:
Philip A. Eram is an accredited property manager with the Institute of Housing Management (IHM) and President of Precision Property Management Inc. As a volunteer, Phil sits on the Board of Directors and serves as the Chair of the Education Committee with IHM.

For additional information about fees, deadlines and more, visit the Making your dollars go the distance page.